Q: Do you offer OEM & ODM service?
A: Yes, we are able to offer OEM & ODM service, but please provide us registration certification in advance.
Q: Can you send samples before we place order?
A: Yes, we can send samples as requested and sample fee can be refunded when you place order. Freight has to be paid by your side.
Q: Can I make a small order to test market response?
A: Yes, you can choose our stock products to test the market.
Q: Can I customize my own products?
A: Yes, we are glad to receive your customize request. Please send us detailed requirements.
Q: What is your terms of delivery?
A: We accept EXW, FOB, CIF etc. You can choose the one which is the most convenient and cost effective for you.
Q: How do you handle quality problems?
A: Generally, broken rate from 1%-3% is normal. If it is over 3%, please send pictures and video in time. We will provide a satisfactory solution within 24 hours.
Menuka Medical
