Quality and Warranty: We have a strict quality inspection system from raw materials to finished products, and the product quality is guaranteed.
About Sample: Please provide your specific requirements. Sample costs will apply.
About Shipping:
1. Small orders are typically shipped via UPS, DHL, FedEx, TNT, etc. Receive within 5 days with online tracking.
2. Large quantities are shipped by air or sea containers.
Business Process:
1. Direct communication with sales representatives for urgent inquiries.
2. Detailed requirements can be submitted for a response within 12 hours.
Office Hours:
Morning: 8:30~11:30 | Afternoon: 13:00~18:30 (Monday to Saturday)
About Payment: We accept T/T (bank transfer). Original products ship within 2-3 days after payment confirmation; generic products ship within a week.
Frequently Asked Questions
How is the product quality controlled?
We implement a strict quality inspection system that covers the entire process from raw materials to the final finished product to ensure high standards.
Can I request a sample before placing a bulk order?
Yes, samples are available. You will need to provide specific requirements and cover the sample costs.
What are the shipping methods for small and large orders?
Small orders are shipped via express services like UPS, DHL, or FedEx (approx. 5 days). Large quantities are shipped via air or sea containers.
What is the expected response time for inquiries?
We typically reply to detailed requirements and inquiries within 12 hours during our standard office hours.
What payment methods do you accept and what is the lead time?
We accept T/T (bank transfer). Once payment is received, original products ship in 2-3 days, and generic products ship within one week.
What are the technical specifications of the battery?
The device features an 1800mAh lithium battery with an operating voltage of 3.7V and a charging time of approximately 2 hours.
Menuka Medical
