❓ Frequently Asked Questions
Q: What's your MOQ?
A: For high-value products, our MOQ starts from 1g or 10g. For other price-competitive products, the MOQ typically starts from 100g to 1kg.
Q: Is there a discount for bulk orders?
A: Yes, for larger quantities, we always provide support with better and more competitive pricing.
Q: How to confirm the Product Quality before placing orders?
A: You can request free samples for certain products. You only need to cover the shipping cost or arrange a courier to collect the samples. We also manufacture products according to your specific specifications.
Q: How to start orders or make payments?
A: You can send your Purchase Order or a simple confirmation via email. We will provide a Proforma Invoice with bank details for your final confirmation and payment.
Q: How do you treat quality complaints?
A: Our quality control reduces the possibility of issues to near zero. If a genuine quality problem is caused by us, we will provide free goods for replacement or refund your loss.
Q: Do you support customized branding?
A: Yes, we specialize in OEM/ODM services to help you develop and grow your own unique brand in the global market.
Menuka Medical
