How can I confirm the product quality before placing an order?
For in-stock standard products, you can apply for free samples (shipping costs apply). For OEM customized products, we produce according to your specifications for your confirmation before bulk production.
What is the typical lead time for orders?
Small orders are typically shipped within 3 days. Bulk orders generally require 7-10 days for processing and dispatch.
What payment methods are accepted?
We accept a variety of payment options including Telegraphic Transfer (T/T), Cryptocurrencies (USDT, USDC, BTC), Western Union, and PayPal.
Do you provide OEM or customization services?
Yes. We can formulate raw ingredients as required and provide processing for various dosage forms including capsules, tablets, and liquids.
How do you handle after-sales service and quality issues?
We guarantee 100% top-quality products. If the quality does not meet the agreed standards, we provide a full refund and immediate compensation.
How do I place an official order?
Once details are confirmed, you can provide a Purchase Order (P/O), and we will issue a Proforma Invoice (PI) to finalize the transaction.